At DollarSave, we strive to provide a hassle-free shopping experience. Our return and replacement policy ensures you can shop with confidence:
Items purchased from DollarSave can be returned within 30 days of delivery unless otherwise stated. Some exceptions may apply.
Certain products may not be eligible for returns. For more details, refer to our Non-Returnable Items List.
If a product offers an extended return window, it will be specified in the product listing. If no such timeline is mentioned, our standard 30-day return policy applies.
Most third-party sellers on DollarSave adhere to the same return policies as our own. If a seller’s policy differs, details will be outlined in the product listing.
Refunds will be processed once we receive and inspect the returned item. For more information on refund timelines, partial refunds, or restocking fees, visit our Refund Policy page.
If an incorrect item is returned to DollarSave or you mistakenly include an unintended item, please contact us immediately. We will work with you to resolve the issue.
If you’ve received a refund but haven’t yet returned the item, you can still create a return request. Failure to return the item may result in a charge to your account. For more information on how to initiate a return, visit our Return Request Guide.
To protect against fraud and abuse, DollarSave may request additional information, such as government-issued identification, before processing a return, refund, or replacement.
Replacements are available for damaged, defective, or incorrect items. Submit a replacement request within 30 days of delivery to ensure prompt resolution.
For further assistance or detailed instructions, please contact our customer support team.
